The Sole Yatra
At The Sole Yatra, we understand how important it is for your footwear to arrive safely and on time. Every pair is carefully handcrafted, thoroughly inspected, and securely packed with attention to detail. We partner with reliable courier services to ensure smooth and timely delivery.
Delivery Process
Once your order is placed:
It immediately enters our processing system.
Each product undergoes a detailed quality inspection before dispatch.
Your footwear is securely packed to prevent damage during transit.
The parcel is handed over to our trusted courier partner for delivery.
If your location falls in a remote area not serviced by our courier partners, our team will contact you to arrange the best possible alternative delivery solution.
Estimated Delivery Timelines
Most orders are shipped within 5–7 business days.
As our products are made-to-order and artisan-crafted, occasional slight delays may occur.
Orders are dispatched on working days, and often even on weekends or holidays.
Important: Delivery timelines may be extended due to festive rush, weather disruptions, or logistical challenges. We appreciate your patience and will keep you informed in such cases.
Order Tracking
Yes, you can track your order.
Once your order is shipped, you will receive an email or SMS from The Sole Yatra containing your tracking ID and tracking link. You can use this information to monitor your shipment status in real time.
Domestic Shipping (India)
We deliver to major cities and towns across India.
Standard Shipping: Typically delivered within 5–8 business days.
Express Shipping: Available for select locations (2–4 business days).
(Currently temporarily unavailable due to high demand. Additional charges apply when active.)
Shipping Charges (India)
Prepaid Orders: Free shipping across India.
Cash on Delivery (COD): ₹180 per order (includes handling charges).
Packaging
Every order is packed securely and with care to ensure it reaches you in excellent condition.
Address Changes
If you need to update your shipping address:
Please contact us at 📧 support@thesoleyatra.com before the order is dispatched.
If the order has already been shipped, re-shipping to a new address will incur an additional charge of ₹150.
International Shipping
We offer international shipping through trusted logistics partners such as DHL, FedEx, and Aramex.
Shipping charges vary by destination country and will be displayed at checkout.
Any customs duties, taxes, or import charges applicable in the destination country must be borne by the customer.
Returns and exchanges are not available for international orders.