At The Sole Yatra, we know how important it is for you to receive your footwear in perfect condition and on time. Every pair is carefully handcrafted and packed with love, and we work with reliable courier partners to make sure it reaches you safely and promptly.

Delivery Process

1. Once your order is placed, it immediately enters our processing system.
   
   
2. Each product is inspected thoroughly to ensure quality before dispatch.
   
   
3. Your footwear is securely packed to avoid damage during transit.
   
   
4. The package is handed over to our trusted courier partner and shipped to your address.
   
   
5. If your location is in a remote area where our courier partners don’t deliver, our team will connect with you to arrange the best alternative solution.
   
   

Estimated Timelines

• Most orders are shipped within 5–7 business days.
  
  
• As our products are made-to-order and artisan-crafted, there may occasionally be slight delays.
  
  
• Orders are shipped on working days, and in many cases even on weekends and holidays.
  
  

Please Note: Unforeseen events such as festive rush, weather disruptions, or logistic challenges may extend delivery timelines. We appreciate your patience and will always keep you informed.

Order Tracking

Yes, you can track your order! Once shipped, you will receive an email/SMS from The Sole Yatra with your tracking ID. Simply use the provided link or tracking number to check your order’s journey.

Domestic Shipping (India)

• We ship to all major cities and towns across India.
  
  
• Standard Shipping: Usually delivered in 5–8 business days.
  
  
• Express Shipping: Available for select locations (2–4 business days, additional charges apply — temporarily unavailable due to high demand).
  
  

Shipping Charges

• Prepaid Orders: Free shipping across India.
  
  
• Cash on Delivery (COD): Rs180 per order (includes handling charges).
  
  

Packaging

Every order is packed securely and with care, so it arrives in excellent condition.

Address Changes

• If you need to update your shipping address, please contact us before your order has been dispatched at 📧 [support@thesoleyatra.com].
  
  
• If the order has already been shipped, re-shipping to a new address will attract an additional fee of Rs150.
  
  

International Shipping

We currently ship internationally using reliable partners like DHL, FedEx, and Aramex.

• Shipping rates vary by country and will be shown at checkout.
  
  
• Any customs duties, taxes, or import charges applicable in the destination country must be paid by the customer.
  
  
• Please note that returns and exchanges are not available on international orders.