Welcome to The Sole Yatra. By accessing or purchasing from our website (www.thesoleyatra.com) or through our official partner platforms (Amazon, Flipkart, Myntra, Ajio, and Nykaa Fashion), you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

• These Terms govern your use of our website and services.
  
  
• By continuing to browse or use our services, you agree to comply with these Terms.
  
  
• The Sole Yatra reserves the right to update or modify these Terms at any time without prior notice.
  
  

2. Products & Pricing

• We strive to ensure all product descriptions, images, and prices are accurate. However, errors may occur. In such cases, we reserve the right to correct errors, update prices, or cancel orders.
  
  
• All prices are listed in INR (Indian Rupees) and are inclusive/exclusive of applicable taxes (as specified at checkout).
  
  

3. Orders & Payments

• Orders are confirmed only after successful payment (for prepaid orders) or confirmation under Cash on Delivery (COD).
  
  
• We accept multiple payment modes including credit/debit cards, UPI, net banking, wallets, and COD (where applicable).
  
  
• The Sole Yatra reserves the right to cancel or refuse any order in case of suspected fraud, incorrect pricing, or product unavailability.
  
  

4. Shipping & Delivery

• We ship across India and also provide international delivery (through select partners).
  
  
• Estimated delivery times are mentioned in our Shipping Policy. However, delays due to logistics, strikes, weather, or unforeseen events may occur.
  
  
• Customers will receive tracking details once the product is dispatched.
  
  

5. Returns, Refunds & Exchanges

• Our Refund & Exchange Policy applies to all orders.
  
  
• Products must be unused, undamaged, and returned in original packaging to be eligible for exchange/refund.
  
  
• International orders are not eligible for returns/exchanges unless the product is defective/damaged upon delivery.
  
  

6. Intellectual Property

• All content on our website, including images, designs, text, and trademarks (such as The Sole Yatra logo and brand name), are the exclusive property of The Sole Yatra.
  
  
• Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
  
  

7. Third-Party Platforms

• The Sole Yatra is officially available on Amazon, Flipkart, Myntra, Ajio, and Nykaa Fashion. Purchases from unauthorized sellers, websites, or social media accounts will not be covered under our warranty, return, or refund policies.
  
  

8. Limitation of Liability

• While we take utmost care in ensuring product quality, The Sole Yatra will not be liable for indirect damages, loss of profit, or misuse of products.
  
  
• Customers are responsible for ensuring correct sizing and usage of products.
  
  

9. Governing Law & Jurisdiction

• These Terms shall be governed by and construed in accordance with the laws of India.
  
  
• Any disputes will be subject to the exclusive jurisdiction of the courts in [Chennai, Tamilnadu, India].
  
  

10. Contact Us

For queries, concerns, or complaints, reach us at:
📧 sneha@thesoleyatra.com
📞 +91 9025232818